Where Does Zales Get Its Jewelry From?

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Zales is known for its variety, quality and affordability, which have remained its hallmarks since its first store opened in Wichita Falls, Texas, in 1924. The jewelry store has since evolved from a single retail outlet to a franchise with more than 1,700 locations. Although Zales is easily accessible, widely available and popular, the question of where this company gets its jewelry from is an important one for many consumers.

Part of the reason that sourcing has become so significant to consumers is that supply chains in the jewelry business have lacked transparency through the years and have concealed a very dark side of the industry. The majority of the minerals, metals and gems come from some of the poorest areas of the world and only make it to market after passing through many hands and harming people and the environment. It’s clear that responsible sourcing is a delicate yet critical issue for jewelers large and small for good reason — but where does Zales stand on the matter, and where does its jewelry come from?